FAQ

Frequently asked questions

Can my items be returned or exchanged?

Because of the custom nature of our items I can't accept returns for SignedbyB orders. If you have any problems or concerns with your order upon delivery, please email me at hello@signedbyb.com



How do I submit my color choice for my signs?

Select the appropriate color option for your signs before finalizing your order. Custom paint colors can be created.



Can I change the wording of the quotes?

Yes! All quotes can be worded to your liking. Please provide the exact wording choice for your signs before finalizing your order.



How long does it take to receive my order?

The current lead time will be posted at the top right of our website. Please make the proper timing decisions based on our posted lead time. Lead time is how much time it will take for your order to be completed. Allow for 1-2 weeks more for shipping.



Will I receive a proof before my order ships?

Yes! A digital proof will be emailed for each acrylic sign prior to production. A confirmation will be required by the buyer. Ready to order items and personalized gift will not receive digital proofs.



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